Global Research Findings From Dale Carnegie Across 14 countries

The primary objective of this cross-cultural leadership study was to identify key leadership characteristics that motivate and inspire people.

Loyal customers come from positive customer experiences, which in turn are the result of experiences created by engaged employees. The employee engagement piece relies on leadership at all levels.

The data revealed a remarkable number of similarities in the way employees think about their leaders and leadership characteristics in general.

Dr. Greg Story, President of Dale Carnegie training will take us through the results and highlight the findings and identify some of the common perception gaps between leaders and staff.

Date – Tuesday, 8 August 2017
1230PM-1400PM
Venue–
Roppongi Hills Club – Proteus
51 fl. Roppongi Hills Mori Tower,
6-10-1 Roppongi, Minato-ku,Tokyo, 106-6151 Japan

In August, we have another great OTR meeting planned. We’ll be meeting at the top of Toranomon Hills. The rooftop facility is renowned as one of Tokyo’s most beautiful evening views. The meeting will be at the Rooftop Bar on 52/F at Andaz Tokyo at the still very new building.

We’ll be hosted by Andaz General Manager, Ross Cooper, a member of CI and long time hospitality business leader. CEO’s and other c-levels will meet as usual with arrivals between 630 and 7PM closing when people leave between 830 and 9PM.

Please see the details below.

Date – Thursday, 24 August 2017 1830PM-2000PM
Venue–
Andaz Tokyo Toranomon Hills – Rooftop Bar 52F
1-23-4 Toranomon, Minato-ku, Tokyo 105-0001

In July, CEO Insights is excited to have our OTR casual gathering at Oakwood’s Midtown property. We will gather between 1830 and 1900 and share drinks and some light food. The meeting will be not just CI members but will also include some Oakwood executive guests as well. Don’t miss this chance to catch up with CEOs from all three CEO Insights groups and other c-levels.

There will be no tabs kept for this particular event, however please bring 2,000 yen cash for the event that will be collected at the door. No credit cards please.

Please see meeting details below.

Date – Thursday, 20 July 2017

1830PM-2000PM
Venue–
Oakwood Premier, Tokyo Midtown
9-7-4 Akasaka, Minato-ku, Tokyo 107-0052

With the Olympics in sight, tourism on the rise and Abenomics’ stimulus policies, the urban development of Tokyo is accelerating. From Tokyo Station to Roppongi, Toranomon, Shinjuku, and Nihonbashi, it’s very hard not to notice the constant construction of new buildings. What is behind these developments? How will it affect the real estate market? And who is going to occupy all these buildings?

In the July CEO Insights meeting, we will have a special lunch with Mitsui Fudosan, Japan’s largest real estate developer. Mitsui Fudosan has invited CI members and will provide insights in the urban development of Tokyo and the workplace trends that drive the market. Over lunch we will discuss:

· 　Future urban development of Tokyo
· 　Corporate real estate trends and how it might affect our businesses
· 　Workstyle changes and their impact on real estate

Date – Tuesday, 11 July 2017
1230PM-1400PM
Venue–Please see individual email for private location

At CEO Insights, we talk a lot about human resources as people are the core of most businesses. In our generation, we are seeing transformational changes in our work forces as well as working lives. The potential of a very long life, more than 100 years old, is approaching very fast and will become commonplace within a few years. In 1900 the average life expectancy in the US was 47 and today is 79 and increasing every year.

The arrival of a very long life will have significant implications for individuals, employers and governments.
Among the key questions are:

・　　How do we continue learning?
・　　How do we change our current three stage life of education, employment and retirement?
・　　What will be the impact on families, work and education

This month’s CI will be presented by Gerald Lema, a C-Level executive with over 28 years of experience in major pharma and biotech companies. Currently, Gerald is Managing Director of Cylon Capital, a private investment firm investing in biotech, FinTech and industrial technology.

Date– Thursday, 13 July 2017 1230PM-1400PM
Venue
Roppongi Hills Club – Studio
51 fl. Roppongi Hills Mori Tower,
6-10-1 Roppongi, Minato-ku,Tokyo, 106-6151 Japan

Ten years after the financial crisis, G20 head-of-state meetings are widely considered as “Talking Club” events. Ironically, however, Mr. Trump’s best efforts to undermine international cooperation seem to turn the Hamburg Summit this weekend into a highly relevant meeting to discuss alliances, align strategies, and find new ground beyond US leadership. While the meetings of Mr. Trump, Putin and Xi will grab the headlines, talks at side of the event, including a new Japan-EU FTA, strategies for energy and digital security, as well as about the future of globalization will be at least as important. Let’s discuss which cards have been put on the table and what we have learned from behind the smoke screens.

In the July CI meeting, we welcome Mr. Martin Schulz, Senior Research Fellow, Fujitsu Research Institute. Martin was a popular speaker at a past CEO Insights Forum in the evening. He will be coming back to share his insights and spur a discussion on some of the outcomes of the G20 summit in Europe. Please join us as we discuss

* G20 in Hamburg – The frictions and solutions
* US international policy is taking shape – Who is engaging whom?
* The end of globalization or a new start on digital platforms?

Date– Wednesday, 12 July 2017
1230PM-1400PM
Venue–
Roppongi Hills Club- Proteus
51 fl. Roppongi Hills Mori Tower,
6-10-1 Roppongi, Minato-ku,
Tokyo, 106-6151 Japan

From the CEO’s office perspective, our teams bring various requests. Some require a lot of our attention, while other areas would be better delegated to our management teams. With the recent rise in malicious software attacks, we’re seeing more and more techniques used to dive deeper into our businesses. Social engineering, corporate espionage and various other attacks can not only hurt our business but it can disable it. The recent attack of the WannaCry ransomware had a major cost for those organizations that are not prepared to withstand a cyber attack. In the June CI we will discuss

・Recent attacks and how companies were broken
・How to make sure your technology team is thinking outside of the box and giving you the best without breaking the bank
・Personal precautions the CEO should take to protect both themselves at home and in the office

Date– Thursday, 8 June 2017 1230PM-1400PM
Venue
Roppongi Hills Club- Star Anise
51 fl. Roppongi Hills Mori Tower,
6-10-1 Roppongi, Minato-ku,Tokyo, 106-6151 Japan

Robert Burnside will help you envision a culture of coaching within your company, and how to leverage people’s desire to learn in order to build motivation, initiative, innovation and productivity.

In the 1950s Peter Drucker proposed a management revolution: a flatter, more inclusive approach, tapping the creative power of all levels of the organisation—in place of the entrenched command-and-control culture of the day. The idea caught on, as it made so much good sense. Hundreds of thought leaders and thousands of books elaborated on Drucker, and today, most successful corporations buy into his theory.

So why do many managers complain of disengagement, low motivation, high stress levels, or lack of entrepreneurial spirit? Why do many startups begin to crumble when professional management steps in? Why is it so difficult to execute on Drucker’s great theories? Because we don’t understand the key component of execution at every level—ourselves.

If you coach a person instead of telling him, he will know and trust himself, and you, sufficiently to take more ownership, make his own decisions, grow himself, and grow his results. He will build self-awareness. And if you cascade a culture of coaching through your company, you begin a growth of self-awareness through the organisation, and capture the magic ingredient of motivation, retention, and being a Great Place to Work: trust.

Robert, a full-time professional executive coach and trainer of coaches, will discuss:

• what a coaching culture looks like
• what coaching really means
• why it can benefit your company and you personally
• a simple low-risk how-to of getting started (without ever saying “roll-out”)

Date– Wednesday, 7 June 2017
1230PM-1400PM
Venue–
Roppongi Hills Club- Club Studio
51 fl. Roppongi Hills Mori Tower,
6-10-1 Roppongi, Minato-ku,
Tokyo, 106-6151 Japan

For the CEO, there are many variables we must be aware of to manage our business. At CI we talk frequently about taxation, human resources, systems, and many other areas. In taking care of our teams, there are tremendous costs associated with healthcare, retirement, and training. Healthcare is an area that we don’t talk about but is something the boss needs to understand. With the government healthcare has become a major issue with a push towards cost cutting with generic drugs, the social insurance system is struggling to keep up with the ballooning costs, and other challenges make us wonder what is the current condition of healthcare in Japan and how does it affect our business?

In the June CI meeting, our own member boss of J&J’s Japan operations, Mr. Tom Hiiro will guide us through a very interesting discussion on the condition of healthcare in Japan as we plan to cover areas such as

・The condition of healthcare services in Japan
・Behind the scenes insights into the industry and trends
・How healthcare can affect the CEOs bottomline

Date–Tuesday , 6 June 2017
1230PM-1400PM
Venue–
Roppongi Hills Club- Star Anise
51 fl. Roppongi Hills Mori Tower,
6-10-1 Roppongi, Minato-ku,
Tokyo, 106-6151 Japan

In our era of leadership, CI members have seen the transformation of marketing from print and billboards to digital marketing and online. Having a brand that reflects well online is essential to being a successful enterprise.  As eCommerce and online marketing is a relatively new area, there aren’t many universities teaching about the business or people experienced in the area that we can help from day one.  There is a lot to learn and it is valuable to get insights from those who have already done so.

 

Mr. Guy Keeling, Vice President Global e-Commerce at the Barilla Group, will be visiting Japan in May.  Barilla Group is a global leader at driving online food sales working with the world’s winning grocery e-retailers, being hailed by L2 as a Thought Leader and publicly recognized by Amazon as a Top 5 CPG to work with.  For the past four years, Barilla’s global e-Commerce revenues have grown at double the industry average.  Prior to taking up his role at Barilla four years ago, Mr Keeling worked in leadership roles at Tesco and at Procter & Gamble.  On May 16, we will have the opportunity to get to know Mr. Keeling in a joint CEO Insights event.

 

You will also have the opportunity to catch up with other CI members from the other two groups. Please note, this is an invitation-only event with limited space due to the room size. We will accommodate as many people in as possible.

Date– Tuesday, 16 May 2017 1230PM-1400PM (Cost- 6,000)
Venue– Bulgari’s Il Ristorante – Chef Luca Fantin,
Ginza Tower 2-7-12 Ginza, Chuo-ku Tokyo 104-0061
+81 3 6362 0555
**Please note we will be meeting in the private area on the 8F.
Venue information here

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More On Barilla

Barilla is an Italian family owned food company. Established in 1877, it’s now an international Group present in more than 100 countries. Today Barilla is the world leader for pasta, for ready-made sauces in Europe, for bakery products in Italy and for crisp breads in Scandinavia. It employs over 8,000 people and owns 29 production sites. In Barilla we strive every day to be the preferred company for People, promoting healthy and joyful food experiences, reducing our impact on the Planet and fostering open and caring dialogue in the Communities in which we operate. This is why we believe that the “Good for You, Good for the Planet” approach is the only way for doing business for our Group. Because we are family owned, we do not put profits ahead of our passion for superior quality and sustainable growth.

 

Stats, Facts & Latest Trends

• Online (+19.5% CAGR, 2016-2021f ) has overtaken discount (+6.1% CAGR, 2016-2021f ) to become the fastest-growing grocery channel globally.
• Global grocery retailers (WaMart, Carrefour) transitioning to enable online growth – In late 2016, Walmart announced accelerated investment in ecommerce to achieve 20-30% annual growth in the channel by 2018. 2016 saw Walmart acquire Jet.com in the US as well as a 10.8% stake in JD.com in China. Walmart’s proportion of sales coming from online is forecast to more than double to 7.2% by 2021 – representing over USD40bn in sales. “This company, over time, is going to look like more of an e-commerce company” said Doug McMillon CEO Walmart.   
• Marketplaces and their inexorable growth: Marketplaces are an important route for brands and retailers looking to tap into the potential of new markets.  Marketplaces are globalising, leading to ‘borderless commerce’.
• Online-to-offline gaining unstoppable traction: Walmart report that customers buying both instore and online at Walmart spend nearly 80% more than shoppers that only visit the store and 10 times more than online-only shoppers. Even Amazon is looking at building its own collection sites in the US, allowing customers to collect fresh orders at their own convenience.